Privacy Policy — GoKalAI

Overview

GoKalAI ("we," "us") provides automated and two-way text messaging to help home-service businesses respond to customer inquiries. This policy explains what we collect and how we use it.

Information we collect

Name, phone number, service address, description of the service request, and photos you send us about the issue. We also collect call and message metadata (time, status) needed to operate the service.

How we use it

To reply to your inquiry, request job details and photos, generate estimates, schedule service, and share your request with the service business you contacted. We may use it to improve our service quality.

SMS/text messaging

By providing your phone number or texting us, you consent to receive service-related text messages. We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.

Sharing

We share your information only with the service business you contacted and with service providers (e.g., messaging carriers, hosting) needed to deliver the service. We do not sell personal information.

Data retention

We keep information as long as needed to provide the service and meet legal obligations, then delete or anonymize it.

Your choices

You may request access to or deletion of your data by contacting us. You may opt out of texts anytime by replying STOP.

Contact

GoKalAI, [Street Address, City, State ZIP], gokalai.admin@gmail.com, [Phone].